Ubiquity
"Ubiquity is a multinational business process and call center outsourcing organization dedicated to helping partners improve customer satisfaction while reducing operating costs. The world's leading outsourcer for the fintech and emerging payments sector, Ubiquity offers live customer experience management services, interactive voice response (IVR) solutions, and comprehensive risk and compliance solutions––including fraud investigations, and disputes, and chargeback management. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering partners meaningful and actionable business intelligence. Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting."